Collection, Shipping & Lead Times

All Amadora Art products will be sent tracked via Royal Mail or Parcelforce.

If you’d prefer to collect your order, please select FREE Sheffield Collection at checkout:

Collection address: The Framework Gallery (The Moor)

18-24 Fitzwilliam Gate, Sheffield City Centre, Sheffield S1 4JH

Unframed Fine Art Prints

All unframed fine art prints are printed to order. Please allow 2-5 working days to be dispatched. Unframed prints will be wrapped in tissue paper and packaged in a postage envelope or tube.

Framed Fine Art Prints

All fine art prints with additional framing will be professionally framed by The Framework Gallery in Sheffield. As each frame is made to order and bespoke to your chosen print, please allow 5-10 working days to be dispatched.

Original Paintings

All original artwork will be carefully packaged and sent tracked and signed for. Please allow 2-5 working days to be dispatched. Delivery costs will vary depending on the size and weight of the original painting.

International Shipping

International shipping is available on all orders. Shipping costs will be calculated at checkout and will vary depending on location. Please note any applicable import taxes, duties, or customs fees are not included and payment may be required by the customer upon delivery.

EU Right of Withdrawal

EU consumers who have a statutory right of withdrawal may exercise that right using the "Withdraw Contract" button available below and in the footer of every page on this website.

Withdrawal Policy

Online Withdrawal Function for EU Consumers

If you are a consumer residing in a member state of the European Union and have a statutory right of withdrawal in relation to your order, you may exercise that right using our online withdrawal function.

The online withdrawal function can be accessed via the "Withdraw" button available above and in the footer of our website.

To submit a withdrawal request, you will be asked to provide:

  • Your name
  • Your email address
  • Your order number or other order reference
  • Any other information reasonably required to identify the relevant contract.

Submission of a withdrawal request through the online withdrawal function constitutes a withdrawal declaration only after completion of the confirmation step.

Upon receipt of your withdrawal declaration, we will send an acknowledgement of receipt by email without undue delay. The acknowledgement confirms receipt of your withdrawal declaration and records the date and time it was received. It does not constitute acceptance of the withdrawal request or confirmation that the withdrawal right applies in the circumstances of the order.

Nothing in this procedure limits any statutory consumer rights available under applicable EU consumer protection legislation. 

Products Excluded from the Right of Withdrawal

The statutory right of withdrawal may not apply to goods that are made to a consumer's specifications, clearly personalised, or otherwise exempt under applicable consumer protection legislation.

Where an exemption applies, details will be provided in the relevant product description or order information.

Privacy Policy

EU Withdrawal Function

If you use our online withdrawal function, we process personal information submitted through that function.

Categories of personal data

The information processed may include:

  • Name
  • Email address
  • Order number or contract reference
  • Details of the products concerned
  • Information voluntarily provided in connection with the withdrawal request

Purpose of processing

We process this information for the purpose of:

  • Receiving and recording withdrawal declarations
  • Verifying the relevant order
  • Communicating with you regarding your withdrawal request
  • Complying with our legal obligations under applicable consumer protection legislation

Legal basis

Where required by applicable law, the legal basis for this processing is compliance with a legal obligation to provide and administer the online withdrawal function and associated consumer rights procedures under applicable consumer protection legislation and Article 6(1)(c) GDPR. 

Retention

Withdrawal requests and related records may be retained for as long as reasonably necessary to:

  • Demonstrate compliance with legal obligations
  • Resolve disputes
  • Exercise or defend legal claims
  • Meet accounting, tax, regulatory, or record-keeping requirements

Recipients

Information submitted through the withdrawal function may be processed by our e-commerce platform providers, hosting providers, email service providers, and other service providers who assist us in operating our business and complying with legal obligations.